telephone systems
Overview
Our telephony solutions range from small single site systems to multi-sited telephony solutions for larger corporate customers. We offer:
- Full system installation & Training
- Delivery and co-ordination of networks services direct from Connexus
- Competitive Call and Line Rental rates to reduce operating costs
- Tailored maintenance options
Solutions
Our solutions are based around two different telephony platforms:
Nortel Business Communications Manager (BCM) |
The BCM 50 offers a truly remarkable set of communications features, allowing IP telephony and messaging services to be delivered from a single platform. |
|
SiNET Hosted Voice Over IP (VOIP) Solution |
SiNET is Connexus Networks business class hosted VOIP solution with low start up costs and based on a monthly license with advanced calling features. |
Maintenance Options
We offer a variety of maintenance agreements that are tailored to your business requirements to suit hours of business and budget. With each level of maintenance you will have access to a telephone support unit with remote diagnostics and a nationwide network of engineers.
Bronze
| Complete Hardware Cover | Monday to Friday, 8.30am to 6pm |
| Response Time | 4hr for over 50% System failure 16hrs for all other failures |
| Component Replacement | Free of Charge |
Gold
| Complete Hardware Cover | Monday to Friday, 8.30am to 6pm |
| Response Time | 4hr for all faults 16hrs for all other failures |
| Component Replacement | Free of Charge |
Platinum
| Complete Hardware Cover | 365 Days a year, 24 hours a day |
| Response Time | 4hr for all faults 16hrs for all other failures |
| Component Replacement | Free of Charge |
| Remote Monitoring | Free of Charge |